Application for Cl@ve Digital Certificate

Link to the beginning of the process

What is the Cl@ve digital certificate?

Through this procedure you will be able to obtain your Cl@ve digital certificate which allows you to identify yourself before the Administration without having to remember different passwords to access different services. To identify yourself with Cl@ve, it is necessary to register in the system beforehand. Cl@ve offers two possibilities of use:

  • Cl@ve PIN: aimed at sporadic accesses, with a password of very limited validity over time.
  • Cl@ve Permanent: Aimed at regular accesses and for use of cloud signature, with a password lasting over time.

Benefits

Unified Access

  • Access to online government services, such as tax filing, obtaining certificates and documents, checking personal data, and scheduling medical appointments, there's no need to remember a password permanently.
  • Availability for all electronic services of the General State Administration, in all Autonomous Communities, and in most Local Entities. 

Streamlined Electronic Identification

  • Elimination of the need to remember passwords and usernames, as it provides electronic identification for platform access.
  • Access to private services and entities that require identification.

Fraud Prevention

  • Reduction of the risk of identity theft and other types of online fraud.
  • In the context of the AEAT, the possibility of obtaining assistance through the telephone channel.

Managing Authority 

Tax Agency

Estimated Processing Time 

Timelines vary depending on the type of certificate requested, ranging from a few hours to several days—or even weeks if in-person identity verification is required.

 

Any Spanish or foreign citizen, in possession of their DNI (National Identity Document) or NIE (Foreigner Identification Number), can register for Cl@ve for free to access available electronic services and securely verify their identity on the Internet.

 

 

  • Physical identification document (DNI or NIE) (with a valid expiration date).
  • Foreign citizens must prove their identity by presenting documentation issued by the competent authorities of their country of origin or origin: passport or travel document.

 

 

  • Valid identification document (DNI or NIE).
  • When processing the registration of a minor, the following must be provided:
    • Presentation of documentation justifying the identification of the father, mother, or legal guardian making the request on behalf of the minor.
    • Presentation of a document justifying parental authority: Family Book or document issued by the Civil Registry for this purpose, a judicial resolution appointing a guardian, etc.
    • The minor will be asked for their valid ID card, or legally established documentation if they are a foreigner.
  • It is important to note that:
  • The presence of the interested party is always required during registration, even if they are a minor.
  • In the case of Spanish individuals under 14 years old, the ID card (DNI) of the minor must be provided, although it is not mandatory and can always be obtained voluntarily.

 

What are the steps you should follow?

01

Paso 1. Acceso y solicitud.

El usuario accede a la página web de la Agencia Tributaria. Dentro de la página web se debe seleccionar “Todas las gestiones”, posteriormente a “Otros servicios” y por último, ir al apartado “Registro Cl@ve”.

02

Paso 2. Registro.

A continuación, se muestran los tres métodos disponibles para registrarse:

  • Método 1. “Registrarse en Cl@ve”. Se puede realizar a través de dos vías ("Carta de invitación" o videollamada).
  • Método 2. “Registrarse en Cl@ve con certificado o DNI electrónico”. Proceso avanzado de registro para acceder a los trámites.

  • Método 3. “Registro presencial en el sistema Cl@ve” proceso avanzado de registro para acceder a los trámites.

     

03

Paso 3. Identificación.

Tras el registro en el sistema Cl@ve, se podrá identificar con Cl@ve en los trámites habilitados para este sistema.

Al acceder al trámite, indica el DNI/NIE y segue los pasos para obtener una petición de autenticación con Cl@ve Móvil o utiliza el enlace "Acceda con Cl@ve Móvil mediante código QR" para escanear el código QR y confirmar la petición desde la APP Cl@ve para efectuar el trámite que se desea.

04

Paso 4. Activación.

Para activar el usuario en Cl@ve Permanente es necesario el código de activación que se incluye en el justificante tras registrarse en Cl@ve.

Si no se conserva este código se puede regenerar de forma inmediata, accediendo a "Regenerar código de activación de Cl@ve Permanente", dentro de los trámites de "Registro Cl@ve".

Link to the beginning of the process

Do you need additional information?

Download document

FolletoRegistroClave

Format: .pdf. 2.88 MB

Download document

SistemaClave

Format: .pdf. 1.83 MB

Yes, it can. It is recommended, for greater convenience, to use the Cl@ve PIN application for mobile devices, which is available for free download. Search for "Clave PIN" on your respective App Store for your Android or IOS device and download the application. Additionally, the AEAT app includes direct access to the option to obtain Cl@ve PIN.

Refer to the explanatory videos "Cl@ve PIN Mobile Application (Android)" and "Cl@ve PIN Mobile Application (IOS)" available at https://sede.agenciatributaria.gob.es/Sede/videos.html 

If the result of the self-assessment is to be paid, the taxpayer has two options:

  • If not domiciled: it can be paid with Cl@ve PIN via the payment gateway. You will connect to the Electronic Headquarters and proceed to transmit the self-assessment without an advanced electronic signature by entering the NIF + NRC + Access Code (Username + PIN).
  • If domiciled: you will connect to the Electronic Headquarters, complete the form, enter the IBAN code, and transmit the self-assessment by entering the NIF + Access Code (Username + PIN).

     

This system is intended exclusively for individuals acting on their own behalf.

The PIN you receive on your mobile phone can only be used once to complete access to the system. Also, you must use the PIN received within 10 minutes. 

If you haven't accessed Cl@ve within that time, you will need to request a new PIN. Remember that once identified by the PIN, you can access Cl@ve-enabled services until you disconnect from the Electronic Headquarters or close the browser.

 

To activate your Cl@ve Permanente user, you will need your DNI/NIE number, the activation code given to you at the time of registration, and the email you provided during registration. You will also need to have the mobile phone you provided at the time of registration on hand, as an SMS with a numeric verification code (OTP) will be sent to it. You need to enter this code to then enter your desired password and complete the activation of your Cl@ve Permanente user.

Please check the following situations:

  • If you are using a multi-SIM card, SMS is sent to the main number, not the secondary ones. Make sure you are registered on your mobile terminal with the correct number.
  • Check that your operator does not restrict the sending and/or receiving of SMS from special numbers.
  • The problem may be with your mobile terminal's configuration. Please try inserting your SIM card into another terminal. (In 90% of cases, trying another phone has resulted in receiving all pending SMS.)

     

The user code cannot be forgotten, as it will always be your DNI/NIE. 

If you have forgotten the password, you can set a new password as long as you have retained the activation code. To do this, you must access the password recovery service  and follow the steps indicated there.

You cannot change the user code, as it will always be your DNI/NIE.

To change your password, you must authenticate yourself in the password change service and follow the steps described in that service.
 

It is possible that due to communication problems, the data provided during registration is not yet available for the activation of your user. Please try to access the User Activation service after 24 hours. If you continue to have problems, contact us through the following means:

Need help? Contact us for any question or suggestion.

QUERIES!